Frequently Asked Questions
Find answers to the most common questions about YourProfileHub
YourProfileHub is a platform that allows you to create a customizable digital profile page...
Yep, completely free. No credit card required, no sneaky charges later. You get unlimited links, one profile, basic analytics, and access to our basic themes. Upgrade to Pro or Business when you need custom domains, monetization, or team features.
YourProfileHub is designed for content creators, influencers, freelancers...
We give you more on the free plan - unlimited links vs their limit. Pro is £5.99/mo vs their £5/mo, but you get monetization, custom CSS, and advanced analytics. Plus, we're focused on creators and businesses who want full control without the premium price tag.
Anyone who needs to share multiple links in one place. Creators, influencers, freelancers, small businesses, coaches, artists, musicians - if you've got links to share on social media, you'll find a home here.
Absolutely. The free plan works fine for solo businesses. Need team access or multiple profiles? The Business plan (£14.99/mo) gives you 10 profiles, team collaboration, API access, and white-label options.
Creating an account is simple. Click the "Get Started" or "Sign Up" button...
Simple. Sign up with your email, pick a username, and you're in. Add your links, choose a theme, and customize the look. Takes about 5 minutes. No tech skills needed.
It's yourprofilehub.io/yourusername - whatever username you picked when signing up. Easy to remember, easy to share. Pro users can connect a custom domain.
Yes, in your account settings. Your profile URL will change too, so update your social media bios. We redirect the old URL for 30 days.
Go to Settings > Account > Delete Account. Your data is scheduled for deletion with 30 days to change your mind. No questions asked.
Free users can add up to 10 links to their profile. Pro and Business users...
Unlimited on all plans, including free. Add as many as you want. Drag and drop to reorder them anytime.
Yes, with Pro or Business plans. Connect your own domain like links.yourname.com instead of yourprofilehub.io/username. We guide you through the DNS setup.
Everyone gets basic analytics - total clicks and views. Pro users get clicks per link, visitor locations, devices, referral sources, and time trends.
Yes, with Pro. Add product listings, accept payments via Stripe, and sell digital products or take tips. Perfect for ebooks, courses, or consultations.
14-day free trial, no credit card required. Test all Pro features. If you love it, upgrade. If not, drop back to free. No pressure.
Absolutely. No contracts, no cancellation fees. Cancel from billing settings and keep access until your period ends.
Credit/debit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay. All processed securely through Stripe.
30-day money-back guarantee on all paid plans. Not happy? Email us within 30 days and we'll refund you, no questions asked.
Yes. SSL encryption, encrypted database storage, GDPR compliant. Your data is yours - we never sell it to third parties.
Perfectly. Built mobile-first, so your profile looks great on phones. The dashboard works on mobile too - no app needed.
Yes. Download all your data from Settings > Export Data. Your data isn't locked in - take it with you if you leave.
Upgrade to Pro, go to Settings > Custom Domain, add a CNAME record at your registrar. We verify automatically in 5-10 minutes.